Returns & Cancellations

Cancellations

To provide you with the best possible service, you can cancel your order at anytime prior to shipping. However, if your gift is en route or delivered, we will be unable to cancel the order.

Returns

We will gladly exchange our products if you are not satisfied with them, but no refund will be given. Customer is responsible for the shipping fee on all return items. You may return a purchase within 20 days of the shipment date for replacement. Shipping and handling charges are non-refundable. The packing slip must be included in all returns. Please indicate the reason for return. We recommend insuring your return, since we cannot be held responsible for lost, stolen or misdirected returns..